Dealer Reviews

Willett Enterprise LLC


2987 197Th St, Thayer, IA 50254

4.4
4.4 out of 5 stars (based on 138 reviews)
Excellent76%
Very good8%
Average4%
Poor5%
Terrible7%

Willett Enterprise LLC

Thayer, IA

4.4
4.4 out of 5 stars (based on 138 reviews)
Excellent76%
Very good8%
Average4%
Poor5%
Terrible7%

2987 197Th St

Thayer, IA

50254

Directions

Latest Reviews

Dana Wagner

December 19, 2024

Incredible inventory of RVs. They made the experience short, painless, and fair. They really go over all imperfections before they add to their inventory.

I love my motor home and appreciate the honesty and no BS

Dana Wagner
Verified

Michael P.

December 14, 2024

Willett Enterprise LLC exceeded my expectations. I needed a camper for my family, and they had the perfect one in stock. The delivery was on time, and they even provided training on its operation. Great service all around!

Michael P.
Verified

Jessica Hershel

December 1, 2024

I recently had an experience with Willett Enterprise LLC, and while it wasn’t exceptional, it wasn’t entirely disappointing either. Here are my thoughts:

On the positive side, they have a decent selection of RVs, which was helpful for my needs. I was able to find a suitable unit that matched my requirements.

However, there were a few areas where they fell short. Firstly, the customer service left much to be desired. I found the staff somewhat disengaged and unwilling to assist in decision-making. It felt like I was left to navigate the options on my own.

Another aspect that could be improved is the transparency of their pricing. It wasn’t always clear why certain RVs were priced the way they were, and I felt there could have been more openness in explaining the pricing structure.

In summary, Willett Enterprise LLC did help me find what I needed. Still, the overall experience could have been smoother with more attentive customer service and clearer pricing information. It’s an option worth considering if you’re in the market for a motor home but be prepared for a bit of a mixed experience.

Jessica Hershel
Verified

Danny S.

November 19, 2024

I am thrilled to share my exceptional experience with Willett Enterprise LLC, specifically regarding their delivery service. They have truly earned every one of these five stars:

Effortless Scheduling: Scheduling the delivery of my Gulf Stream was effortless. Willett Enterprise LLC team was highly responsive and accommodating and worked around my availability, making the process incredibly convenient.

Professional Delivery Team: The delivery team exhibited the utmost professionalism. They arrived on time, were courteous, and handled the unit carefully during unloading, ensuring it arrived in pristine condition.

Safe and Secure Transportation: Willett Enterprise LLC took safety seriously during transportation. My unit was securely fastened, and I could see that they prioritized the unit’s safety and those involved in the delivery process.

Transparency and Communication: Throughout the entire delivery process, communication was exceptional. They kept me informed every step of the way, providing updates on the shipment’s progress and expected delivery times.

Post-Delivery Support: After the RV was delivered, f didn’t just disappear. They provided post-delivery support and answered any questions about the unit, ensuring I felt confident and ready to put my Gulf Stream on the road.

Overall Excellence: This experience with Willett Enterprise LLC has been nothing short of excellent. Their dedication to customer satisfaction, safety, and professionalism shines through in every aspect of their delivery service.

In conclusion, Willett Enterprise LLC delivery service exceeded my expectations. Their commitment to a seamless and safe delivery process and outstanding communication and support make them the top choice for RVs delivery. I wholeheartedly recommend Willett Enterprise LLC to anyone needing such services. Five stars, well deserved!

Danny S.
Verified

Gilbert H.

November 6, 2024

I recently had an experience with Willett Enterprise LLC, and while there were positive aspects, I must mention a significant issue with their service. Here’s my balanced review:

Given their reputation in the industry, I initially had high expectations when dealing with Willett Enterprise LLC. They did not disappoint in terms of unit quality and the knowledge of their staff, which was exceptional.

However, the major downside I encountered was a significant delay in delivering my unit. What was initially promised to be a timely delivery was nearly three weeks longer than expected. This delay caused disruptions in my business operations and was quite inconvenient.

While I understand that delays can sometimes be unavoidable due to various factors, what I found somewhat disappointing was the lack of proactive communication regarding the delay. It would have been appreciated if they had kept me informed about the progress and the reasons behind the holdup.

In summary, Willett Enterprise LLC eventually delivered a quality product, and their staff demonstrated expertise. However, the extended delay without sufficient communication left me somewhat frustrated. I would consider their services again in the future but hope for improved reliability regarding delivery timelines and more transparent communication regarding any delays. Therefore, I’m giving them a three-star rating.

Gilbert H.
Verified

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